Posted on Aug 16, 2017

 

If we can determine that there is, in fact, a potential buyer for the company based on a number of attractive assets and an initial calculation of business value, we can then pursue additional constraints to realizing the preferred value.

An owner may not be satisfied by the initial calculation, believing that the company can be worth far more. This may be true. We can identify weak links or bottlenecks that impede a higher value. According to the Theory of Constraints methodology, common constraints that impede a goal (in this case, a favorable multiple for your business), can include the following:

  • Physical – Equipment or other tangible items such as material shortages, lack of people or lack of space
  • Policy – Required or recommended ways of working that are outmoded or restricting
  • Paradigm – Deeply ingrained beliefs or habits that impede throughput
  • Market – Production capacity exceeds sales

When we begin the conversation with a manufacturer — or any business owner — about some of the factors holding back a successful business transition, all four of these constraints can arise over time. An owner, for example, may strongly believe that a family member will take over the business, and that family member has not given the owner any reason to believe otherwise. This is a paradigm constraint in which the owner needs to be open to the possibility of a Plan B to mitigate the risk that this family member won’t or can’t take over.

Physical constraints may include workforce shortages or outmoded equipment; these require a longer-term and strategic approach to attracting and training talent as well as applying throughput improvements to the production floor. Market constraints may require diversification of product lines to maintain throughput that matches market cycles. And policy constraints can be addressed by looking at “how things have always been done here” to how they can be done better.

Policy constraints can be the biggest constraint to business transition planning because they tie closely to ingrained cultural beliefs about how things are done. It may require an outside advisor to identify policy constraints and to walk owners through a process of improvement. An open communication process can also support policy change when new employees come on board and are able to suggest improvements in process or production.

Of course, a big paradigm constraint is the constraint of time. Owners often say they don’t have time to think about business transition planning because they are too busy running the company. Perceived lack of time leaves owners with a lack of knowledge about their business value, which creates assumptions, misguided hopefulness and inertia. Transition planning is left to waste away in quadrant three of priorities: important but not urgent.

If time is a major constraint to business planning, the Theory of Constraints introduces the “five focusing points” to eliminate this constraint.

Beware of inertia creeping back in. Business transition planning is not a “one and done” activity. It will require regular attention over several years to monitor progress on business value improvements, delegation of owner responsibilities to experienced and stable team members, and development of contingency plans. Increasing your time to work on the plan is a big initial step toward committing to increased year-to-year profits and fair value for your business.

Continue Reading: Taking the Critical Path Towards Succession

Gary Jackson, CPA, is a tax partner at Cornwell Jackson. Gary has built businesses, managed them, developed leadership teams and sold divisions of his business, and he utilizes this real world practical experience at Cornwell Jackson and in providing tax planning to individuals and business leaders across North Texas.

Contact him at gary.jackson@cornwelljackson.com.

Posted on Aug 9, 2017

One of the big assumptions, or constraints, that holds back a business transition plan is that the owner assumes there is a future demand for the company. Before you determine how much a buyer is willing to pay for your business, you have to confirm there actually is a potential buyer.

Having no future buyer is an “undesirable effect” that can be addressed and eliminated by applying the Theory of Constraints “thinking process.” If you are concerned that there may not be a potential buyer, this is your current reality. The next step in the thinking process is to identify what can be changed to attract a potential buyer. This may include things like clean accounts receivables and strong credit terms, upgraded equipment, a highly trained and stable workforce, cash in reserves, profits and a transferable customer base. Other considerations may include:

  • Long-term demand for the products
  • Intellectual property
  • Well documented processes and systems
  • High cost to enter the industry
  • Easy access to debt financing and capital
  • Favorable tax structure

The Theory of Constraints emphasizes that increasing throughputs is more important than cutting expenses — something that seems contrary to traditional accounting. However, throughput has no limits whereas you can only reduce expenses to zero (rarely). In addition, net profit is derived by throughput minus operating expenses. In a manufacturing environment, efficient production and improving net profits are attractive to potential buyers. By contrast, inefficient production and low expenses are less attractive.

To determine the true demand for your business in the early stages of business planning, a calculation of business value can be performed to provide a baseline from which to pursue a more formal business transition plan. It will remove the constraints of owner procrastination and assumptions by putting real numbers to your future net worth.

Continue Reading: Identifying Weak Links to a Successful Transition

Gary Jackson, CPA, is a tax partner at Cornwell Jackson. Gary has built businesses, managed them, developed leadership teams and sold divisions of his business, and he utilizes this real world practical experience at Cornwell Jackson and in providing tax planning to individuals and business leaders across North Texas.

Contact him at gary.jackson@cornwelljackson.com.

Posted on Aug 3, 2017

Business Transition

Manufacturing firms spend a lot of time focusing on streamlined operations and leveraging technology to reduce constraints in the supply chain. What if the theories of supply chain management were applied to business transition planning? In similar ways, you must assess demand, identify and find solutions around constraints, communicate effectively and take the critical path. This article aligns supply chain theory with business transition planning to give owners and leaders common language — and maybe some motivation to get started.

At a recent three-day conference called MEP Supply Chain Optimization for Leaders, the theories presented included an overview on the Theory of Constraints. The elements of this theory, well-known to many manufacturers, took on a potential brand new application for me.

As I listened, I realized that the Theory of Constraints was the very model that could eliminate common bottlenecks for business transition planning. The Theory of Constraints (TOC), conceived by Dr. Eliyahu Goldratt, is a methodology for identifying the most important limiting factor (i.e. constraint) that stands in the way of achieving a goal. In a complex manufacturing system where multiple linked activities rely on one another for efficiency and production flow, the weakest link can take down the whole system.

Until manufacturers focus on eliminating the main constraint and pursuing a critical path toward improvement, the system remains inefficient and profits are limited. In the same way, bottlenecks in business transition planning limit success.

After years of working with intelligent and successful manufacturers, I can safely say that owners are the primary bottleneck to a successful business transition and the profits that they deserve. They are all familiar with supply chain management theory and applying it to their own operations. However, planning for the inevitable change in ownership is not a favorite pursuit. While it’s beyond rational, it’s reality.

Business transition planning is a challenge in any industry. The important thing is to get started. For manufacturers, it may help to view this process with the common experience of the supply chain. Consistent planning plus communication plus oversight should equal improved production flow and profits. Without supply chain management, you already know the risks. In the same way, here are some real risks for manufacturers that delay business transition planning.

  • Allowing someone else to decide the future of your company for you
  • Working longer than you planned
  • High legal and accounting costs for a rushed sales transaction
  • Loss of business — and personal — net worth*

*Estimates on delay of business transition planning (between ages 45 and 60 vs. age 68 or later) can cost owners increasing multiples in diminished net worth.

Often, the main bottleneck created by owners is procrastination. They usually have an idea of their transition plan, but have not taken steps to pursue it and don’t know how realistic their expectations are on paper. Expectations for business value, a realistic successor or buyer, and continuation of operations are not guaranteed without a plan.

What if your first phase of business transition planning was handled within 210 days? This is the same time frame for applying the Theory of Constraints to your supply chain. If it’s good enough for your supply chain, imagine the value to your business and future net worth if you:

  1. Assessed demand for your business
  2. Identified weak links or choke points to a successful transition
  3. Took the “critical path” that is most challenging to pursue your plan

By looking at these three areas of your business transition planning process, within a manageable 210-day time frame, you will make tremendous progress toward a successful and profitable transition. Our Succession Planning Starter Kit can provide more information on potential barriers and action steps for manufacturers over those 210 days.

Continue Reading: Assessing the Demand for your Business

Gary Jackson, CPA, is a tax partner at Cornwell Jackson. Gary has built businesses, managed them, developed leadership teams and sold divisions of his business, and he utilizes this real world practical experience at Cornwell Jackson and in providing tax planning to individuals and business leaders across North Texas.

Contact him at gary.jackson@cornwelljackson.com.

Posted on Jul 18, 2017

Former New York City Mayor Ed Koch was famous for asking his constituents, “How am I doing?”

Similarly, leaders in the manufacturing industry like to take the pulse of the sector from time to time, especially after the economic struggles of the last decade and a lull stretching over the past two years.

Although the Institute for Supply Management said its index of national factory activity rose to 57.8 in June, from 54.9 in May, manufacturing is still expected to weaken somewhat after the “Trump Bump” wears off and the Bull market slows.

Are You Proactive or Reactive?

Uncertainty regarding political, social and economic events is a major concern for manufacturers. It’s difficult to project what the remainder of 2017 will bring, but proactive firms aren’t waiting to see what happens next. Here are six strategies that industry leaders are implementing today to help spur growth tomorrow.

1. Incorporate technology. The old way of doing things might not be the best way. For instance, if your firm relies more heavily on new technology, it may be able to replace the outdated models that required firms to sell an entire machine and a service agreement for maintenance and repairs.

Instead, new technology can allow you to offer a combination of services, including real-time monitoring of equipment to determine its maintenance needs, daily collaboration with customers to customize and modify equipment, and predictive performance management for large and small projects.

Bundling these services can lead to a more robust operation. With this approach, manufacturers may solidify customer retention and gain access into more lucrative activities.

2. Adjust pricing models. Successful manufacturers don’t use guesswork to set prices. Traditional pricing models may need to be altered based on changes in the marketplace. One example is the movement from paying for products to paying for performance.

For instance, if performance-based maintenance based on technology becomes common, fewer repair visits will be needed. Although customers may expect more favorable terms, they may also be willing to share some of the risks. Rather than basing pricing on products and fixed maintenance or warranty costs, fee structures may be tied to results.

For example, a manufacturer may be paid more if downtime is effectively reduced or productivity is improved. Some manufacturers prefer a “blended” fee structure that combines traditional fixed pricing and performance-based pricing.

3. Find a partner. If technology isn’t your firm’s strong suit, consider partnering with a third-party provider that can help improve equipment connectivity and data analysis. If you find a good match, it could be beneficial for both parties and lead to additional engagements.

Strategic alliances aren’t risk free, however. So, you need to balance the benefits of collaborating with a partner with your ability to maintain market share. Consider, too, whether your partner will keep up with the rapid advances in technology. There’s also a chance that your firm could eventually compete with your partner, endangering the entire relationship and perhaps defeating its purpose.

4. Mine customer data. If connectivity becomes the backbone of manufacturing in the future, as many have predicted, there will be an influx of data from a multitude of sources, including sensors, integrated equipment and platforms. What’s more, information systems will be able to process the data faster than before.

In light of this technological evolution, manufacturers may be able to achieve a competitive advantage if they hire people who can use this information to help customers improve equipment performance and increase overall productivity. By proactively mining customer data, manufacturers can boost overall revenue.

5. Overhaul IT systems. It can be difficult to manage technology integration and big data analytics if internal IT systems become unwieldy. As company operations expand into new product lines and global markets, IT systems often become tangled and twisted.

To avoid problems, update your IT systems and create a new streamlined infrastructure. As manufacturing technology evolves, it’s critical for IT to communicate throughout the organization with standardized procedures. This can help your firm manage data from thousands of equipment pieces in the field, support supply chains and deliver timely customized reports.

6. Recruit top talent. Unless your firm is located in Silicon Valley or another technology hub, it may not be easy to find IT experts. In many markets, job openings are expected to outpace viable candidates for the foreseeable future. However, a formal technology plan can help you attract high quality talent.

Map out a robust technology strategy with specific benchmarks and goals for, say, the next two or three years. Then share this story with job candidates.

During the recruiting process, don’t just advertise for someone who can read data without emphasizing the manufacturing basics. Balanced capabilities are important, allowing the equipment manufacturers to use smart operational data and sensor analysis in a real-time context. This will drive innovation for improving equipment functionality and performance.

Guaranteed Success?

Will taking these steps at the end of 2017 guarantee success for 2018 and beyond? Of course not. But they’ll likely improve your operation and better position your firm for the challenges that lie ahead.

The Future Is Here

The Industrial Internet of Things (IIoT) has taken over.

Almost every new piece of equipment or technology is equipped with data capture and processing capabilities. Machines can essentially “talk” to one another. For example, the printer on your desk can alert your smartphone if ink runs low.

A recent report by Synchrono, a Minnesota-based software company, identifies how every new upgrade leads to greater use of the IIoT in manufacturing. It indicates that manufacturers that haven’t upgraded systems recently will be faced with added challenges in implementing digital processes. Changing today is critical to meeting tomorrow’s demands.

 

Posted on Jun 14, 2017

It seems that a day doesn’t go by without a terrorist attack taking place somewhere in the world.The violence recently perpetrated in Manchester, UK, and on London Bridge and close by Borough Market are  still fresh in our minds. Unfortunately, one or more other events will have likely happened before you read this article or shortly after.

These attacks are eroding public confidence in security and will gradually affect the global economy, if it hasn’t already. In particular, tremors are being felt throughout our domestic manufacturing sector. Where will it all lead? This article will examine some of the main repercussions for manufacturers on both the global stage and in their own plants and warehouses.

View of the Global Economy

This list is not all-inclusive, but the following are four significant ways that terrorism can affect the global economy:

1. Market uncertainty. You don’t have to be anywhere near a terrorist attack to experience a financial downturn. Cataclysmic events and uncertainty caused by terrorism are known to roil the world’s economic markets. One dramatic example is the immediate and sustained decline following 9/11.

However, as such events become increasingly frequent, they seem to have less of a long-term impact. In the face of recent attacks, the stock markets both abroad and in the U.S. have shown some resiliency. Nevertheless, when there is a belief that there is no longer a safe place to do business, terrorist events affect the broader picture and will likely have a cumulative effect.

2. Destruction of property. While other effects of terrorism are difficult to measure, physical destruction can often be quantified. Manufacturing plants, transportation systems and physical property are destroyed at an enormous cost. The infrastructure in the surrounding area will be strained as businesses struggle to cope with the aftermath.

Notably, resources that normally would be focused on producing goods and services are diverted and allocated for other purposes, such as spending on the military and improving security. Overall, the impact is almost certainly negative, although some observers suggest that military spending leads to an economic boost.

3. Governmental reactions. A bunker mentality among governments and citizens usually sets in after a particularly destructive attack or series of attacks. This could create a domino effect of expanded budget deficits, additional taxes and increasing inflation. In extreme circumstances, government controls may have to be initiated and nationalization of industries may even have to be implemented.

Loss of personal freedoms is often a byproduct. In addition, during militarization the private economy may suffer and recovery can take a long time.

4. International divisiveness. Typically, terrorist attacks both here and abroad encourage increased nationalism and skepticism about foreign involvement. At the same time, they tend to discourage tourism and trade in ways that hinder the global economy. This trend toward a populist movement is exemplified by political events such as Britain’s plans to leave the European Union and erodes some of the positive results of foreign cooperation that have been built up the last few decades.

View of the U.S. Manufacturing Sector

Manufacturing is critical to the U.S. economy and the economies of many other nations. Accordingly, the manufacturing supply chain could be damaged by terrorist attacks taking place in far-flung locations. The supply chain encompasses vendors supplying raw materials, warehouses and distribution centers, and retailers who deliver the goods to consumers. Without an uninterrupted flow, the entire system could crumble. The chain is only as strong as its weakest link.

If manufacturing firms in the U.S. aren’t yet attuned to the dangers being posed by terrorist acts around the world, they need to wake up to the new reality, and fast.

Following are some of the issues to address.

1. Adopt access security. Targets of terrorist attacks are often located in high-profile areas with a heavy concentration of people. The terrorists usually want to make a dramatic statement and inflict the most damage possible. Therefore, not only are transportation systems likely targets, but so are office buildings, factories and corporate headquarters. Manufacturing warehouses and plants can’t be ruled out. For these reasons, your firm must adopt security measures for accessing the premises, even if it doesn’t produce goods historically tied to political or governmental functions.

2. Find alternative delivery sources. Direct threats to a designated property aren’t the only concern. If an airport is threatened and delays ensue, deliveries may be delayed. The same possibilities arise for shipments by rail or sea. With delays lasting weeks, the interruptions can irreparably harm the business, especially if property is damaged.

3. Develop contingency plans. Because this situation is akin to the developments following a natural disaster, such as a hurricane or flood, similar preparations should be made. If the firm is not located in a region prone to such natural disasters, or exposure is limited, it may not have adequate emergency and contingency plans in place. The threat of terrorist acts should change this thinking.

4. Perform risk analysis. If your firm hasn’t done so already, consult with security experts to conduct a risk analysis for terrorism, especially if your firm is in a densely populated area. Include provisions for finding secondary and tertiary suppliers, emergency procedures for factory production and other methods for thwarting disruptions to the supply chain (for example, backup storage sites). Make sure that workers are properly trained in emergency procedures should an attack take place.

Keep in mind, you will need to be prepared to act swiftly and decisively. The sooner you move, the less your workflow will be affected. For instance, if you rely on deliveries to a nearby airport, rail hub or port, continue to monitor activities. Be among the first to move cargo through alternative means — not the last.

To gain more attention to their activities, terrorists often target transportation systems, physical property and infrastructure. As a result, terrorist acts affect exports and imports with a direct connection to the manufacturing sector. You can’t run and hide from the potential problems or ignore them either. Coordinate your security measures accordingly.

The Cyber Threat

Not all terrorism attacks involve bricks and mortar.

The risk of a cyberattack is just as prevalent and may be even more lethal. Take for example, the recent cyberattacks in London against the British Parliament and in Ukraine, Russia, and other countries against banks, energy companies and an aircraft manufacturer.

Cyberterrorism knows no political or geographical boundaries. A strike can come from anywhere and pierce and bring down defense systems of corporations, transportation systems and even an entire country.

In particular, manufacturing firms store data essential to their operations and their supply chain. If that data is wiped out, it could take months to get the operation up-and-running again. Make sure that your firm is protected by the latest technology and continue to install updates as necessary.

 

Posted on May 31, 2017

The research credit is back and maybe better than ever. This business credit, which had expired and been reinstated numerous times since its inception in 1981, was permanently preserved by the Protecting Americans from Tax Hikes (PATH) Act of 2015. What’s more, the PATH Act version of the credit contains a couple of key enhancements, making it even more attractive to some manufacturing firms.

Now the IRS has issued interim guidance relating to the “new and improved” research credit. The guidance provides important information on an election for qualified small businesses. (Notice 2017-23, 3/31/17)

Background Information

The research credit is intended to encourage spending on research activities by established firms and startups. In its current form, the credit generally equals the sum of:

  • 20% of the excess of qualified research expenses for the year over a base amount,
  • The university basic research credit (i.e., 20% of the basic research payments), and
  • 20% of the qualified energy research expenses undertaken by an energy research consortium (see box).

For this purpose, the base amount is a fixed-base percentage (not to exceed 16%) of average annual receipts from a U.S. trade or business, net of returns and allowances, for the four years prior to the year of claiming the credit. It can’t be less than 50% of the annual qualified research expense. In other words, the minimum credit is equal to 10% of qualified research expenses (50% rule times the 20% credit).

But be aware that the credit is available only for qualified expenses. This includes an expense if:

  • It qualifies as a research and experimentation expenditure under Section 174 of the tax code,
  • It relates to research undertaken for the purpose of discovering information that is technological in nature and the application of which is intended to be useful in developing a new or improved business component, and
  • Substantially all of the activities of the research constitute elements of a process of experimentation that relates to a new or improved function, performance, reliability or quality.

When the PATH Act permanently preserved the research credit, it improved it for qualified small businesses in two ways:

1. AMT liability. Effective for 2016 and thereafter, an eligible small business may claim the research credit against alternative minimum tax (AMT) liability. For this purpose, the business must have $50 million or less in gross receipts.

2. Payroll taxes. Also effective for 2016 and thereafter, a qualified small business may elect to claim the research credit against up to $250,000 in payroll taxes annually for up to five years. In this case, the company must have less than $5 million in gross receipts.

Regarding the payroll tax election, the credit amount is applied against the Old Age, Survivors and Disability Insurance (OASDI) tax liability paid for employees, the portion of FICA commonly called “Social Security tax.” For wages earned in 2017, the employer share of Social Security tax is equal to 6.2% of each employee’s wages up to a base of $127,200. The Social Security Administration (SSA) adjusts this wage base annually.

A manufacturing firm or other business entity must make the election to use the research credit against payroll tax liability on an original return. Thus, the election can’t be claimed on amended returns. Because the election takes effect for credits generated in 2016, it is available to offset payroll taxes during the second quarter of 2017.

New IRS Guidance

The new Notice includes interim guidance with respect to the payroll tax election.

First, it clarifies that the definition of “gross receipts” used to qualify a business is determined under Section 448(c)(3) of the tax code without regard to Section 448(c)(3)(A) and its accompanying regulations. In essence, this means that there’s no exclusion of amounts representing returns or allowances, receipts from the sale or exchange of capital assets under Section 1221, repayments of loans or similar instruments, returns from a sale or exchange not in the ordinary course of business and certain other amounts.

Second, to make a payroll tax credit election, the IRS requires a qualified small business to attach a completed Form 6765 (Credit for Increasing Research Activities) to a timely return, including any extensions, for the appropriate tax years.

Third, the new Notice provides interim relief for qualified small businesses that filed returns for tax years after 2015 in a timely fashion, but failed to make the payroll tax credit election. In this case, the entity may make the election on an amended return filed on or before December 31, 2017. To accomplish this, the business must either:

  • Indicate on the top of its Form 6765 that the form is “FILED PURSUANT TO NOTICE 2017-23;” or
  • Attach a statement to this effect to the Form 6765.

A qualified small business can claim the payroll tax credit for the first calendar quarter beginning after it makes the election by filing the Form 6765. Similarly, if the small business files annual employment tax returns, it may claim the credit for the return including the first quarter beginning after the date on which the business files the election. The business is instructed to attach a completed Form 8974, providing the Employer Identification Number (EIN) shown on Form 6765, to the employment tax return.

When your small business files quarterly employment tax returns, use Form 8974 to apply the Social Security tax limit to the amount of the payroll tax credit elected in Form 6765 to determine the credit amount allowed on its quarterly return. If the payroll tax credit elected exceeds the employer share of the Social Security tax for that quarter, the excess determined on Form 8974 is carried over to the next quarter, subject to the applicable Social Security tax limit.

The new guidance, which is technical in nature, is probably best left to the tax professionals. What manufacturing firm owners and managers can take away is the realization that the research credit, which is valuable in its own right, can now be used to offset payroll tax liability for qualified small businesses. Factor this into your business decisions.

Simple Does It

In lieu of claiming the regular 20% research credit, your firm can rely on the alternative simplified credit (ASC).

Currently, the ASC is equal to 14% of the amount by which qualified expenses exceed 50% of the average for the three preceding tax years. The ASC, which first became available in 2007, replaced the alternative incremental research credit (AIRC).

Some manufacturing firms prefer the ASC to the regular credit. For instance, the ASC may be used instead of the regular credit if the firm has a high base amount for the regular calculation, doesn’t have detailed records to support qualified expenses during the base period years, has experienced significant growth in receipts in recent years or has a complex history of organizational activity (e.g., mergers, acquisitions and dispositions).

Posted on May 1, 2017

President Trump rode to victory on a platform that included a promise to “Make America Great Again.”

That idea can lead manufacturers and other companies to proudly proclaim their products are “Made in USA.” But a company can’t simply make that or similar claims without substantiation. Recently, the Federal Trade Commission (FTC) reached settlements within weeks in two similar cases where it charged the companies with making unfounded claims about where their products were made or built.

What Does the FTC Require?

Historically, the FTC has required that a product advertised as “Made in USA” be “all or virtually all” made in the United States. The term “United States” here refers to the 50 states, the District of Columbia, and the U.S. territories and possessions.

The requirement applies to all products advertised or sold in the United States, unless they are subject to country-of-origin labeling by other legislation. It also applies to U.S. origin claims that appear on labeling and all other forms of promotion or marketing, including digital or electronic, such as on the Internet or in emails.

Similar Claims and Outcomes

The two recent cases before the FTC involved settlements containing consent orders where the companies agreed to stop claiming their products were either built or made in the United States.

Case #1: The FTC charged that a Georgia-based distributor of water filtration systems deceived consumers by presenting false, misleading or unsupported claims that the systems and parts were:

  • “Built in USA,”
  • “Built in USA Legendary brand of water filter (sic),” or
  • “Proudly Built in the USA.”

The company marketed the water filtration products on its own and third-party websites.

The FTC maintained that the products were wholly or partially imported and a significant amount of the production occurred overseas.

“Supporting American manufacturing is important to many consumers. If a product is advertised or labeled as ‘made’ or ‘built’ in the USA, consumers rightly expect that to be the case when they part with their hard-earned money,” said Acting FTC Chairman Maureen Ohlhausen. “This is an important issue for American business and their customers, and the FTC will remain vigilant in this area.”

Case #2: Just five weeks after the water-filtration settlement, the FTC settled charges that a Texas-based distributor of pulley block systems deceived consumers with false, misleading and unsupported claims that the products and other items were “Made in USA.”

The FTC asserted that the company represented that its products and parts were completely or virtually all made in the United States in its advertising. The claims appeared in various places, including on its website, in stores, through trade shows and authorized dealers, and on social media, flyers and pamphlets.

The products actually included substantial imported parts that are essential to functionality. In addition, the pulleys featured steel plates imported and prestamped as being made in the United States.

U.S. Origins Claims Banned

As part of both final consent orders, the two companies are banned from making “Made in USA” or similar claims for any product unless they can show that:

  1. The final assembly or processing — and all significant processing —took place in the United States, and
  2. All or virtually all ingredients or components of the product were made and sourced in the United States.

They are prohibited from making any country-of-origin claims about their products unless the claims are true and not misleading and they have a reasonable basis for making them. The companies are allowed to make qualified “Made in USA” claims as long as they include a clear and conspicuous disclosure about the extent to which the product contains foreign parts, ingredients and/or processing.

The penalty for breaking a final consent order by the FTC is severe. Each violation can result in a civil penalty of up to $40,654.

Be Certain Ground Is Firm

If your manufacturing company says its products are made in the United States, be certain you are on firm ground. Not only can unsupported claims result in loss of revenue and sanctions, but they can irreparably harm a manufacturer’s reputation.

Is It Express or Implied?

A claim by a manufacturer of “Made in USA” may be express or implied.

Some examples of express claims are “Made in USA,” “Our products are American-made,” and “USA.” That’s easy to understand and identify.

But for implied claims, the FTC focuses on the overall impression of the advertising, label or promotional material. Depending on the context, U.S. symbols or geographic references (U.S. flags, outlines of U.S. maps or references to U.S. locations of headquarters or factories, etc.) may convey a claim of U.S. origin by themselves or in conjunction with other phrases or images.

Here’s a typical example from the FTC:

“A company promotes its product in an ad featuring a manager describing the ‘true American quality’ of the work produced at the company’s American factory. Although there is no express representation that the company’s product is made in the U.S., the overall impression likely conveyed by the ad to consumers is that the product is of U.S. origin. This implied claim could run afoul of the FTC policies.”

If you plan to advertise a product as made in the United States, consult with your advisors to ensure you have enough facts, statistics or other substantiation for the claim.

Posted on Apr 28, 2017

There’s reason for optimism among U.S. construction firms in 2017. Economists generally have predicted a 5% upswing in the value of starts this year.

However, the industry continues to grapple with issues involving fraud, worker safety, rising materials costs and unions. And there are also a couple of politically charged issues that might give a boost to the industry (see Two Irons in the Fire below).

Here are four key challenges your company may face as the year progresses.

1. Fraud Exposure

Kroll, an international firm specializing in security solutions, commissioned Forrester Consulting to survey 545 senior executives spanning various industries to determine how fraud affected them in 2016. The resulting annual Global Fraud & Risk Report indicates that incidents of fraud among survey respondents have increased 7% since 2015. An astounding 82% of respondents say they experienced fraud last year.

The types of fraud identified in the the study are far-ranging and include:

Bribery and corruption Compliance or regulatory breach
Conflicts of interest Information theft
Intellectual property theft Internal financial fraud
Market collusion Theft and misappropriation of funds
Money laundering Vendor, supplier or procurement fraud

Despite such challenges, the construction industry’s exposure to fraud appears to be declining. Fewer construction, engineering and infrastructure firms reported fraud and cyber threats in 2016 than companies in any other industry represented in the survey. Specifically, fraud was reported by an average of 12% fewer companies in construction than reported on a global scale. Cyber security incidents were reported by 8% fewer construction companies than the average for all industries. Security issues were reported by 5% fewer respondents. The total number of fraud incidents in the industry also declined by 5%.

The reason for fraud most often cited by construction executives is high turnover. Former construction employees reportedly commit:

  • 33% of frauds,
  • 20% of cyber security breaches, and
  • 25% of general security breaches.

Construction firms fight fraud by:

  • Improving employee training and whistle-blowing programs,
  • Screening job candidates more closely,
  • Taking measures in information technology security, and
  • Enhancing risk management techniques.

Increasingly, new technology is helping firms cope with cyber security threats.

2. Injuries and Safety

Firms are addressing safety risks with increased measures to protect workers from falls, dehydration and other common hazards. However, work-related musculoskeletal disorders haven’t received the same level of attention — at least not yet.

A recent study by the Center for Construction Research and Training shows that these disorders are especially challenging among construction workers. They include muscle, tendon, joint and nerve strain often caused by unusual posture and excessive bending or twisting. Frequent exposure to vibrations may also contribute.

The study examines workplace injury and illness data from various surveys spanning 1992 through 2014. Although the number of musculoskeletal disorders reported in 1992 was nearly three times the number for 2014, they still accounted for about 25% of all nonfatal construction-related injuries. That resulted in a total wage loss of $46 million for the year.

Sick leave due to on-the-job injuries can have a major impact on a firm’s bottom line. Health experts suggest that ergonomic solutions could help limit the number of musculoskeletal disorder cases in the construction industry. Training and using equipment for heavy lifting are also recommended.

3. Building Materials

Figures from the U.S. Bureau of Labor Statistics (BLS) in December 2016 showed that the price of construction materials increased 0.4% from the month before, according to an analysis by the Associated Builders and Contractors trade association. Compared to prices the year earlier, materials were 2.1% more expensive at the end of 2016. Much of the increase was attributed to rising energy costs, which spiked 23.1% in December.

After those figures were published, Moody’s Investors Service released their outlook for 2017. It projected that 2017 will be a profitable year for the building materials market due to construction spending levels and steadily climbing prices. That translates into a growing concern for contractors, especially with workers demanding higher wages.

If prices continue to be pushed upward, companies may have to scale back on project capacity or consider other budgetary cuts to ensure a profit. The situation could be exacerbated if prices escalate beyond expectations.

4. Union Membership

Union representation in the construction industry reached 14.6% in 2016, up 0.6% from 2015, according to the BLS. That upward trend followed two years of decline. In any event, the industry maintains one of the highest union membership rates of any private sector, with only utilities, transportation and warehousing, and telecommunications outpacing it.

The BLS report also indicates that union workers’ earnings were 47% higher than those of nonunion workers in the industry, but they rose at a slightly lower rate over the year. The weekly median pay in 2016 increased:

    • 4.8% to $1,146 from $1,093 for union workers,
    • 5% to $780 from $743 for nonunion workers, and
  • 9.9% for all construction workers.

In addition to pay differences, union representation among construction workers is significant to firms because of differing approaches on legislative matters, safety requirements and project labor agreements. Dealing with union representation remains a sensitive issue for many construction firms.

The upshot: Experts are indicating guarded optimism for 2017. Although the forecast is far from gloomy, there will be challenges. It would be wise to proactively take steps to help keep your firm going strong.

Two Irons in the Fire

If they go forward, a couple of President Trump’s initiatives could bolster the construction industry in 2017 and beyond.

Pipelines: The president has given the green light to the Keystone XL and Dakota Access pipeline projects that were previously blocked. Besides the construction jobs that might be added to facilitate these projects, less regulation, especially in the area of environmental issues, could also result in increased opportunities for government contracts and other projects.

Border wall: The Customs and Border Protection section of the Department of Homeland Security has started to solicit proposals for building the president’s planned border wall. Even accounting for natural barriers, the construction of the wall would be a massive undertaking and would require a large influx of capital and manpower.

But in this uncertain political climate, it remains to be seen how these will actually play out.

Posted on Apr 3, 2017

The manufacturing supply chain is only as strong as its weakest link. But how does a firm know where its weakest link lies?

To that end, the philosophy of predictive analytics is taking root. As the name suggests, this branch of advanced analytics uses many techniques to predict where a system can break down, so it can be fixed beforehand.

The trend is clear. According to recent data from MHI, a North Carolina-based supply chain trade association, almost 25% of companies have adopted predictive analytics. That number is expected to skyrocket to 70% over the next three to five years.

Higher Standards

The public expects goods to be delivered when promised and at competitive prices. As a result, manufacturers are being held to higher standards. They need to know more than when to expect delivery from suppliers so they can adjust production and delivery schedules. This sets the stage for predictive analytics.

By applying advanced statistical analysis of big data to identify patterns and predict events, manufacturers are better able to anticipate the current and forecasted needs of customers. Thanks to advances in technology, the data that is now available to supply chain manufacturers is so huge and complex that some manufacturers are discarding historical planning methods.

In fact, innovations in supply chain management are taking place at a lightning-fast pace. Firms that don’t adapt — and adapt soon — may struggle to remain competitive and deliver orders accurately and on time.

The Question of Price

Of course, the shift to predictive analytics comes at a price in terms of software and related costs, and at a time when manufacturers are being forced to cope with ever-rising costs of materials and goods.

This isn’t the first time that promises about forecasting capabilities have been pitched to the manufacturing sector. Companies have been encouraged to spend on many technological innovations over the past few decades, with varying degrees of success, and may be gun-shy about further financial commitments in this area.

So what makes predictive analytics different?

Some industry experts point to the cloud. Storing vast amounts of data over the Internet makes it possible for companies to access information that helps them make better decisions and gain valuable insights into potential problems.

For example, say a company makes refrigerators and ovens. The components may be produced by outside contractors, which can make it difficult to pinpoint where a failure in production may occur. The company may determine when the process is most likely to break down using predictive analysis and such factors as:

  • Production line,
  • Quantities,
  • Time of production,
  • Number of engineering changes,
  • Consumer usage patterns, and
  • Demographics.

Most Common Benefits

Predictive analytics is most often associated with benefits in four main areas:

1. Quality improvement. This might be job number one. Improvement in databases and storage, supplemented by easy-to-use, analytical software, is a major factor in improving the quality of a company’s products. Manufacturers can store more data about their products and processes, which lets them analyze more factors to help improve quality. This, in turn, aids in forming a definitive plan of action.

2. Demand forecast. Forecasting is critical to success. Manufacturers must project the products desired, quantity needed and required delivery time. Traditional demand forecasts were based mainly on experience. A company could predict with reasonable certainty that some products would sell faster or in greater bulk during particular seasons (for example patio furniture for the summer or ski equipment for the winter). That hasn’t changed, but predictive analytics adds another layer by allowing companies to consider more factors.

Predictive analytics paints a comprehensive picture that identifies likely trends and other events based on historical data collection and analysis. It combines demand forecasting with risk management using fewer resources.

3. Equipment improvement. Manufacturing firms that provide quality goods generally use quality machines. However, even the best equipment breaks down or experiences wear and tear over its useful life. Replacing parts or updating the equipment can cost thousands of dollars.

Predictive analytics can anticipate equipment failures. By automating the analysis of data from sensors within equipment — as well as the actual operation of these machines — a firm may determine when machines should be replaced before any damage occurs. This saves both time and money.

4. Preventive maintenance. Similarly, firms can reduce operational issues by triggering alerts from machines, based on data they provide internally. For instance, automatic signals could be sent when a belt or gear is torn or broken, reducing the burden on a particular machine or identifying patterns for certain types of equipment.

This is a critical step for ensuring equipment continues to operate at maximum efficiency. At other times, predictive analytics could be used to identify manufacturer defects in machines.

Focal Point

Competition in manufacturing is fierce and advances in technology only up the ante. Use of predictive analytics in manufacturing is expected to increasingly become a focal point. If you want your company to be among the leaders of the manufacturing renaissance, consider hopping on the predictive analytics bandwagon sooner rather than later.

The Positive Side-Effects

Predictive analytics is proactive rather than reactive. This can enable:

  • Parts analysis. Software can show which parts will fail first and which will last the longest. Management can then adjust inventory, stockpiling certain parts that are likely to wear out and bulk-ordering replacements ahead of time.
  • Cost-benefit analyses. By conducting enhanced cost-benefit analyses, manufacturing teams can better understand the risks of not performing maintenance at any given time.
  • Warranty claims. Companies can assess warranty offerings based on the insights gleaned from the analysis.
  • Risk mitigation. Manufacturers may be able to avoid penalty fees by fixing issues before they escalate.
Posted on Mar 20, 2017

Good old-fashioned paper is continuing to return to the manufacturing process.

 

For some companies, environmental concerns prompted the switch back to paper from styrofoam peanuts, bubble film and other plastic-based materials in packaging since paper is recyclable and reusable.

Other manufacturers discover that customers are dissatisfied or simply refuse to accept shipments packed in plastic. This is the case in certain parts of Europe and states that have landfill restrictions, such as California. Customers and employees also appreciate the cleanliness of paper and its lack of static electricity, which can annoy handlers and be hazardous to electronic equipment.

Switching back to paper, of course, requires spending money on machines that process paper into fill, cushioning, carton linings and product wrappings. But that initial investment is likely to be offset by critical, long-term financial benefits. Here are a few:

  • Labor and material costs drop. Kraft paper is slightly less expensive than plastic peanuts. But the major savings comes from labor. Packing speed is quicker and handling is trimmed, with fewer trips between the warehouse and packing area.
  • Storage needs decline. Foam peanuts require vast amounts of space, while paper stays compactly rolled up until it is put into the processing machines, creating just-in-time packing material.
  • Cleaning costs fall. Paper produces little dust, while peanuts create particles that settle everywhere on equipment and floors.

The paper processing systems are broadly adaptable to fit different production environments. Some of the potential benefits include:

  • Flexibility. Dispensers can be set up in work cells, over conveyor lines or packing tables.
  • Ease. An operator presses a foot pedal to dispense, crumple and cut the paper to a pre-set length. Automatic lifters can take the strain out of handling the heavy rolls and operators can replace an empty roll quickly.
  • Adjustability. Both the speed of dispensing and length of paper can be altered.

One Example

A converter machine can turn a 30-inch-wide, three-ply roll of paper into 8-inch-wide pads that are suitable to replace the bubble film protecting shipments.

One manufacturer of medical instruments experienced an 18 percent drop in material costs after the switch from plastic to paper. In addition, the manufacturer found the pads require less space than bubble film to provide the same level of protection, allowing the company to trim its carton size by as much as 25 percent. This, of course, reduced shipping costs.

Consider all the issues involved in using paper packaging versus other materials. Getting rid of plastic and peanuts can save space, the environment and money.